Legal

Terms of Service

Last Updated: 18 May 2026

1. Introduction

These Terms of Service ("Terms") govern access to and use of the Velox Motus platform and related services.

By creating an account, accessing the platform, or using Velox Motus services, you agree to these Terms.

If you do not agree to these Terms, you must not use the platform.

2. Platform Overview

Velox Motus provides software tools for sports clubs including:

  • Membership management
  • Competition administration
  • Tee and facility bookings
  • Payment processing
  • Communications tools
  • Analytics and reporting

Features may vary depending on subscription plan.

3. Eligibility

Users must:

  • Be at least 18 years old, or use the platform under authorised supervision
  • Provide accurate information
  • Maintain account security
  • Use the platform lawfully

Clubs are responsible for ensuring authorised personnel manage their accounts.

4. Accounts and Access

Users are responsible for maintaining secure passwords, preventing unauthorised access, and ensuring account information remains accurate.

Velox Motus reserves the right to suspend or terminate accounts where:

  • Fraudulent activity is suspected
  • Platform misuse occurs
  • Subscription payments fail
  • These Terms are violated

5. Subscription Plans and Billing

Velox Motus operates on recurring subscription plans. Current pricing plans include:

  • Club Essentials (Velox Lite)
  • Velox Pro
  • The Command Centre (Velox Premium)

Pricing may change in future. Subscription fees are billed through Stripe. By subscribing, users authorise recurring billing unless cancelled.

6. Renewals and Cancellation

Subscriptions renew automatically unless cancelled before the next billing date. Users may cancel recurring billing, change plans, or update payment methods at any time.

Cancellation will prevent future billing but may result in loss of platform access after the current billing period ends. No refunds are guaranteed unless required by law.

7. Platform Access Restrictions

Velox Motus may restrict or suspend access where subscription payments fail, accounts become overdue, abuse or misuse occurs, or security concerns arise.

Suspended accounts may lose access to dashboards and administrative tools until payment or verification issues are resolved.

8. Acceptable Use

Users must not:

  • Use the platform unlawfully
  • Attempt unauthorised access
  • Interfere with platform operation
  • Upload malicious software
  • Misrepresent club or member information
  • Use the service for fraudulent purposes

Velox Motus reserves the right to investigate misuse and suspend accounts where necessary.

9. Competition and Booking Features

Clubs are responsible for managing competitions fairly, maintaining accurate booking information, handling disputes between members, and ensuring compliance with sporting regulations.

Velox Motus provides administration tools only and is not responsible for sporting outcomes, disputes, or club governance decisions.

10. Payment Processing

Payments are processed by Stripe. Velox Motus is not responsible for banking issues, card provider failures, third-party payment outages, or delays caused by payment providers.

Stripe's terms and policies also apply to payment processing.

11. Intellectual Property

The Velox Motus platform, branding, software, content, and associated materials remain the property of Velox Motus unless otherwise stated.

Users may not copy the platform, reverse engineer the software, redistribute proprietary material, or use Velox Motus branding without permission.

12. Availability

We aim to maintain reliable service availability but do not guarantee uninterrupted operation. Maintenance, updates, outages, or third-party service failures may affect access temporarily.

13. Limitation of Liability

To the fullest extent permitted by law, Velox Motus shall not be liable for indirect losses, loss of revenue, loss of data, sporting disputes, member disagreements, business interruption, or third-party service failures.

Use of the platform is at the user's own risk.

14. Indemnity

Users agree to indemnify Velox Motus against claims, damages, or losses arising from misuse of the platform, breach of these Terms, unauthorised activity, or club-level disputes or misconduct.

15. Data Protection

Use of the platform is also governed by the Velox Motus Privacy Policy. Users and clubs remain responsible for ensuring lawful handling of member data within their organisations.

16. Termination

Velox Motus may suspend or terminate accounts where Terms are breached, fraud is suspected, subscription obligations are not met, or platform misuse occurs.

Users may stop using the platform at any time.

17. Changes to These Terms

We may update these Terms periodically. Updated versions will be published through the platform or website. Continued use of the platform constitutes acceptance of revised Terms.

18. Governing Law

These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

19. Contact Information

For legal or support enquiries:

Velox Motus
Email: support@veloxmotus.com